Service providers
This page covers the Whisperstream Windows desktop application. It lists the service providers and other third-party recipients the app contacts, with a summary of each party's purpose, and records qualifying changes over time. Website checkout and hosting providers are covered separately by the Website Privacy Policy. The desktop Privacy Policy, Section 5, remains the authoritative source for this list.
Lanreal gives at least 30 days of advance notice before adding, removing, or replacing a listed provider or recipient, or materially changing its role or purpose, unless security, legal, or fraud-prevention reasons prevent advance notice. Corrective disclosures are published promptly. Notice is posted on this page and in the RSS feed.
Current providers and recipients
license activation and Merchant of Record.
- TRANSFER
- Polar's Data Processing Addendum (at `https://polar.sh/legal/data-processing-addendum`), which forms part of the Polar Master Services Terms, designates Polar as the processor and incorporates the European Commission's Standard Contractual Clauses (Controller-to-Processor, Module 2) and the UK International Data Transfer Addendum as the mechanisms for transfers of personal information from the European Economic Area and the United Kingdom to the United States.
- LINKS
- Privacy policyData processing agreement
model distribution and software updates.
- TRANSFER
- Cloudflare's GDPR transfer mechanism is the European Commission's Standard Contractual Clauses combined with EU-U.S.
- LINKS
- Privacy policy
reviews and feedback database.
- TRANSFER
- Lanreal has executed Supabase's Data Processing Addendum (published at `https://supabase.com/legal/dpa`); the Standard Contractual Clauses (Controller-to-Processor, Module 2) incorporated into that Addendum are the transfer mechanism for personal information sent from the European Economic Area, the United Kingdom, and Switzerland to Supabase in the United States.
- LINKS
- Privacy policyData processing agreement
external feature-request board.
- TRANSFER
- Featurebase states that Customer Personal Data is primarily hosted in the European Economic Area and uses Standard Contractual Clauses, a UK Addendum, and a Swiss Addendum where an onward transfer requires them.
- LINKS
- help.featurebase.appPrivacy policy
How to object
Whisperstream does not create a Lanreal user account. If you do not accept a provider or recipient change, you may stop using the affected feature or uninstall the app. You may also contact us to exercise an applicable access, correction, deletion, portability, or objection right. Local app data is controlled from the app or Windows and is not deleted through this page. The available rights and request process are listed in Privacy Policy Section 10.
Changelog
Subscribe via RSSWhisperstream removes Hugging Face, Inc. and Hugging Face SAS from the current desktop-app recipient list. Production model downloads now use only Lanreal's `models.whisperstream.io` endpoint on Cloudflare infrastructure. This change stops the app from sending model-download connection data to Hugging Face and does not add a recipient, expand Lanreal-side collection, or change the model licenses and upstream attributions. It takes effect immediately under the Privacy Policy's legal and security exception rather than after prospective notice. See Privacy Policy Sections 3.3, 3.7, 3.8, 5, 7, and 14 for the current disclosure.
Whisperstream adds CORDNET OÜ, which operates Featurebase, to the public provider list for the external feature-request board already linked from the Software. This entry corrects an omission in the initial provider inventory; it does not introduce new processing or change Featurebase's existing role. Because the board was already available before this disclosure, advance notice was not provided. The Software now identifies Featurebase before opening the external destination, and Privacy Policy version 1.4 describes the submitted data, roles, retention, and transfer safeguards. See Privacy Policy Section 5 for the complete disclosure.
Whisperstream publishes its third-party provider list for the first time. The initial public list identified four providers: Polar Software Inc. (license activation and Merchant of Record), Hugging Face, Inc. (one-time model download on first run), Cloudflare, Inc. (update and model-download hosting or fallback), and Supabase, Inc. (reviews and feedback database). This entry is a baseline, not a change. See Privacy Policy, Section 5, for data categories, roles, jurisdictions, and transfer information.
Full Privacy Policy
This page is a summary. For the complete statement, including data categories, lawful bases, transfer mechanisms, and your rights, see the Privacy Policy.
Section 5, Service Providers and Other RecipientsSection 14, Changes to this Policy