Whisperstream Website Terms of Service

Version 3.0

Effective 2026-10-28

These Terms of Service (the "Terms") are an agreement between you and Lanreal Technologies Inc. ("Lanreal," "we," "us," or "our") about your use of the Whisperstream website at whisperstream.io (the "Website"). By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

If you use the Website from Quebec, or your use of the Website is otherwise subject to Quebec law, Lanreal does not treat your use as acceptance of these Terms and will not enforce them against you as a contract. For you, these Terms are a notice of the conditions on which Lanreal offers the Website. Lanreal relies only on rights it has under applicable law apart from these Terms, such as copyright, trademark, and its ability to limit or refuse access to the Website. Your statutory rights apply in full. Wording such as "you agree" or "the parties" is read accordingly. A French version is available on request at support@whisperstream.io.

We may update these Terms as described in Section 14.

These Terms govern the Website only. They do not govern the Whisperstream desktop application (the "Software"), its source code, or its official installer.

• Software license. Lanreal's original contributions to the Software are licensed under the GNU General Public License, version 3 only ("GPL-3.0-only"). Your rights to use, study, modify, copy, and redistribute the Software come from that license and from the licenses of its third-party components. The Whisperstream Open-Source License and Processing Notices at https://whisperstream.io/eula explain those licenses, the separately licensed models, and the Software's processing. The Software's Privacy Policy is at https://whisperstream.io/privacy.
• No added restrictions. Nothing in these Terms adds a restriction to, or is a condition of, any right you have under the GPL or another license that applies to the Software, its source code, or other material Lanreal publishes under an open-source or other public license. If these Terms conflict with such a license for that material, the license controls.
• Whisperstream 1.x. Whisperstream 1.x was a separate commercial edition. Its license and privacy documents remain available at https://whisperstream.io/eula/private and https://whisperstream.io/privacy/private. They, not these Terms, govern that edition and the licenses issued for it.

The Website is operated by:

Lanreal Technologies Inc. 18 King Street East, Suite 1400 Toronto, Ontario M5C 1C4 Canada

Lanreal is a corporation incorporated under the Business Corporations Act (Ontario).

4.1 Free of charge

Whisperstream is free. The Website does not sell licenses, subscriptions, or other products, and you do not need to pay Lanreal to download or use the Software.

4.2 Official installer request form

The Website offers Lanreal's official signed installer after you complete a short request form. The form asks for your name or company name, your email address, and your country. The Website Privacy Policy explains how Lanreal uses these details, including the outreach email described there and how to opt out. Please provide your own details, or details you are authorized to provide.

4.3 Source code without the form

The Software's source code is available without the form at https://github.com/lanreal-io/whisperstream. You can download, build, modify, and redistribute it under its license. Completing the form is not a condition of any right under the GPL.

4.4 Official downloads

Lanreal publishes official installers through the Website and source code through its official repository, and is responsible only for the copies it publishes. A copy obtained elsewhere may have been altered, and a version built or modified by someone else is not an official Lanreal release. Check the installer's digital signature before running it. Lanreal may change, pause, or discontinue the request form, the official installer, or any download at any time. That does not affect the license of software you already have, and Corresponding Source for each official installer remains available as described in the Open-Source License and Processing Notices.

5.1 Website content

Except as stated in Section 5.2, the Website and its content, including its design, layout, text, images, graphics, animations, illustrations, diagrams, logos, icons, and code, belong to Lanreal or its licensors and are protected by copyright, trademark, and other intellectual property laws.

5.2 Openly licensed material

Some material shown on or linked from the Website, such as the Software, its source code, and documentation published in Lanreal's public source repository, is also made available under an open-source or other public license. You may use that material under the terms of its license, whether you obtain it from the Website or from the repository. Documentation pages at /docs are published from that repository. Third-party material on the Website, including the text of the GPL, remains under its owner's license. Section 5.3 does not limit those rights.

5.3 Permission to use other Website content

For other Website content, you may view, download, print, link to, and share pages for your personal, educational, or internal reference, including to evaluate or deploy the Software within an organization. Without Lanreal's prior written permission, you may not:

• republish or redistribute Website content on another website, application, or publication, except brief quotations with attribution as permitted by law;
• use Website content for commercial promotion of another product or service;
• modify or create derivative works based on Website content;
• use any automated system (including bots, scrapers, or crawlers) to extract content from the Website, except standard search engine indexing and other automated access that follows the Website's published robots.txt; or
• frame or embed the Website or any portion of it within another website or application.

5.4 Trademarks

"Whisperstream" and the Whisperstream logo are trademarks of Lanreal Technologies Inc. The GPL and other software licenses do not grant trademark rights (GPLv3 section 7(e)), and this Section does not limit any copyright permission those licenses grant. You may use the Whisperstream name to refer accurately to Lanreal's project and Software, including to say truthfully that your software is based on or modified from Whisperstream. You may redistribute unmodified official releases, and unmodified builds of the official source, with the name and logo they contain. Without Lanreal's written permission, you may not use the Whisperstream name or logo as the name or logo of a modified version, product, website, or service, or in a way that suggests it is an official release or is endorsed or sponsored by Lanreal. If you distribute a modified version, give it a name and icon that are not Whisperstream's. Nothing in this Section limits a use that applicable law permits without a license.

5.5 Third-party names and marks

The Website refers to third-party names, trademarks, and logos (for example NVIDIA, Parakeet, ONNX Runtime, Hugging Face, Microsoft, Windows, Apple, macOS, GitHub, and the names of other dictation products) for descriptive and informational purposes. These marks belong to their owners. Their appearance on the Website does not imply that those owners endorse Whisperstream or are affiliated with or sponsor Lanreal, unless expressly stated.

5.6 Screenshots and product images

Screenshots, product images, and other depictions of the Software on the Website are illustrative. The Software may look or work differently from what is shown, including in later versions or on different operating systems.

6.1 Informational purposes

The content on the Website, including feature descriptions, performance statements, system requirements, comparison tables, testimonials, documentation, and technical explanations, is provided for general information. Lanreal may revise Website content at any time and does not warrant that all information on the Website is complete, accurate, or up to date at all times.

6.2 Performance and feature statements

The Website describes the Software, including local speech recognition, optional local or user-configured cloud text cleanup, privacy characteristics, resource usage, and speed. Read each statement in its stated feature and configuration context. Speech audio is processed locally for transcription, while model downloads, update checks, optional cloud cleanup, text delivery to destination applications, Agent Speak, and other disclosed features may involve network services or other applications. Actual performance depends on your hardware, operating system, audio environment, destination application, security and remote-session policies, and other factors. Resource and speed descriptions are estimates, not guarantees.

6.3 Comparison information

The Website compares Whisperstream with other products, including their pricing, platform availability, privacy approach, and resource usage. That information is based on publicly available sources at the time of writing and may not reflect the current state of those products. Lanreal does not warrant the accuracy or completeness of information about third-party products.

6.4 Testimonials

Testimonials and quotes on the Website reflect the experiences and opinions of the people quoted. Your results may differ, and testimonials are not a guarantee or prediction of how the Software will perform for you.

6.5 System requirements

System requirements and hardware recommendations on the Website are estimates based on internal testing. Meeting them does not guarantee that the Software will perform well on your specific hardware or configuration.

6.6 Security, deployment, and technical information

Security, deployment, administration, and other technical information on the Website describes the Software as of the date stated or, if no date is stated, the date Lanreal published it. It is an informational description, not a warranty, service level, certification, support obligation, or promise to maintain a feature or practice. A questionnaire, vendor form, procurement document, or similar document that you send to Lanreal does not add terms to these Terms or create obligations for Lanreal unless Lanreal agrees to them in a separate written agreement signed by an authorized officer. Completing, signing, or returning such a document, or responding to it, does not accept its terms. Nothing in this Section limits responsibility for fraud or fraudulent misrepresentation, or a right that applicable law does not permit Lanreal to exclude.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE, AND NON-INFRINGEMENT. LANREAL DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

The warranty and liability terms for the Software, including the official installer and its download, are those of GPLv3 sections 15 to 17 and the licenses of its third-party components, as summarized in the Open-Source License and Processing Notices. This Section 7 and Section 8 do not replace those terms.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LANREAL AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE WEBSITE, INCLUDING DAMAGES FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT LANREAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

LANREAL'S TOTAL CUMULATIVE LIABILITY TO YOU UNDER OR IN CONNECTION WITH THESE TERMS OR THE WEBSITE, FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, WILL NOT EXCEED ONE HUNDRED CANADIAN DOLLARS (CAD $100).

The limitations and exclusions in Sections 7 and 8 apply to the fullest extent permitted by applicable law. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or fraudulent misrepresentation.

The Website relies on third-party service providers for hosting, content delivery, security, analytics, and storage of installer request form submissions. The Website Privacy Policy lists them and describes what each one receives.

The Website also links to other websites, including GitHub, where the source code is hosted, and Hugging Face. Following a link takes you to that website and its own terms and privacy practices. Lanreal does not control, and is not responsible for, the content, practices, or availability of third-party websites and services.

When using the Website, you agree not to:

(a) use the Website for any purpose that is unlawful or prohibited by these Terms;

(b) attempt to gain unauthorized access to the Website, its servers, or any systems or networks connected to the Website;

(c) use any automated system, software, or script (including bots, scrapers, spiders, or crawlers) in violation of the Website's published robots.txt, to bypass access controls, or in a manner that unreasonably burdens the Website;

(d) interfere with, disrupt, or place an unreasonable burden on the Website or its infrastructure, including through denial-of-service attacks or similar methods;

(e) transmit any viruses, malware, worms, or other harmful code through or to the Website;

(f) impersonate Lanreal, a Lanreal employee, or any other person or entity, or falsely state or misrepresent your affiliation with any person or entity;

(g) submit the installer request form with another person's name or email address without their authorization, or send bulk or automated submissions that abuse the form;

(h) use the Website to collect, harvest, or scrape personal information about other visitors;

(i) use Website content in violation of Section 5; or

(j) remove, obscure, or alter any copyright, trademark, or other proprietary notice displayed on the Website.

Lanreal may block or limit access to the Website, the request form, or downloads to stop conduct that breaches this Section. You can still obtain the source code from the official repository under its license.

Feedback. If you send Lanreal suggestions, ideas, or comments about the Website or the Software, including in reply to an outreach email ("Feedback"), you agree that Feedback is not confidential and that Lanreal may use, adapt, and implement it, including in software it publishes under the GPL, without obligation or payment to you. You keep any rights you have in your Feedback, and this Section does not stop you from using or sharing it. This Section does not cover code: code you contribute to the Software is governed by the license and contribution terms in the official repository. Lanreal publishes a testimonial, your name, or your company's name only with your separate, explicit permission, as described in the Website Privacy Policy. Please do not send confidential information you do not want Lanreal to use.

Reporting security issues. To report a security issue in the Website or the Software, email support@whisperstream.io privately, as described in the official repository's SECURITY.md. Please do not access data that is not yours, disrupt the Website, or disclose the issue publicly before Lanreal has had a reasonable opportunity to address it.

The Website Privacy Policy at https://whisperstream.io/privacy-website describes how Lanreal collects and uses personal information through the Website, including the installer request form and email you exchange with Lanreal. The Software's Privacy Policy at https://whisperstream.io/privacy describes how the Software handles your data.

The Website is not directed to children. If you are under 16, please do not submit the installer request form. The source code remains available to everyone under its license.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Subject to mandatory consumer law, the parties submit to the courts of the Province of Ontario for any dispute arising out of or relating to these Terms. If applicable law lets a consumer bring a proceeding in the consumer's home jurisdiction, or prohibits exclusive forum selection, that right prevails.

Nothing in these Terms excludes or limits any non-waivable statutory rights you have under the consumer protection laws of your jurisdiction. Where mandatory law gives you greater rights than these Terms, those rights prevail to the extent of the inconsistency.

Lanreal may revise these Terms. When it does, it will update the version number and effective date at the top of this document. The version number is an identifier. Whether a change is material depends on its effect on your rights and obligations, not on which version digit changes.

Lanreal publishes the current version of these Terms at the URL where they appear on the Website. Revisions apply from their stated effective date and do not change rights or disputes that arose before that date. For a material revision, Lanreal will place a conspicuous notice on the Website before or when the revision takes effect. If you continue to use the Website after that notice and effective date, the revised Terms apply to your use. If you do not agree, please stop using the Website.

The Website does not have user accounts. Lanreal does not use the email addresses submitted through the installer request form to send notices of changes to these Terms, so the notice on the Website is the notification method.

Changes to the Website. Lanreal may change, suspend, or discontinue all or part of the Website at any time. Sections 5, 7, 8, 11, 13, and 15 continue to apply to past use of the Website after you stop using it.

Export and sanctions laws. You are responsible for complying with the export control and sanctions laws that apply to you. Lanreal may decline to provide the official installer or other Website services where it believes doing so would violate applicable sanctions or export laws. This paragraph describes legal obligations and Lanreal's own services. It is not a condition of, and does not restrict, any right you have under the GPL or another license that applies to the Software or its source code.

Assignment. Lanreal may assign or transfer these Terms in connection with a merger, reorganization, or sale of all or part of its business or the Website.

Severability. If a court of competent jurisdiction holds any provision of these Terms invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions remain in full force and effect.

No waiver. A failure or delay by Lanreal in exercising a right under these Terms is not a waiver of that right.

Entire agreement. These Terms are the entire agreement between you and Lanreal about your use of the Website. The Website Privacy Policy explains Lanreal's handling of personal information. The GPL, the other licenses described in Section 2, and the Open-Source License and Processing Notices govern the Software.

Language. These Terms are drafted in English. A French version is available on request at support@whisperstream.io; see also Section 1. Une version française des présentes conditions est disponible sur demande à l'adresse support@whisperstream.io.

Questions about these Terms should be directed to:

Lanreal Technologies Inc. 18 King Street East, Suite 1400 Toronto, Ontario M5C 1C4 Canada

Email: support@whisperstream.io

Copyright (c) Lanreal Technologies Inc. All rights reserved, except as stated in Section 5.2.